Built for the long engagement,
not just first impressions.
Anyone can show logos. What matters is whether a team is still there, still improving, and still worth the invoice twelve months in. Here is what we can show, and what we will only share under NDA.
Teams we support
Who are KDCI’s clients?
KDCI partners with international companies that need a dedicated offshore team, not a one-off contractor. Most of our clients come from e-commerce and retail, consumer brands, insurance and financial services, logistics, and IT. Engagements range from a single embedded specialist to managed teams across design, customer experience, back office and AI engineering. Client names are published only with written permission, and references matched to your sector are available on request.
- Most common sectors: e-commerce, consumer brands, insurance, logistics, B2B software
- Engagements from one specialist to multiple managed teams
- References arranged after a scoping call
- Mutual NDAs signed before detailed scoping
Results
How KDCI engagements tend to perform
- Longest-running client partnership
15 Years
Longest-running client partnership
- Average client tenure
4 Years
Average client tenure
- Average length of a placement
2.8 Years
Average length of a placement
- Replacement window on wrong fit
30 days
Replacement window on wrong fit
Social proof
What clients say
"On behalf of the UK team, we just wanted to say a massive thank you for all the back-end work you did... You've been super helpful to the team with a lot of changes to make so thank you very much!"
"I was just looking through the work your team has been producing and wanted to let you know how pleased we are with the quality and thoughtful design. It really looks great and is truly going to make a huge difference for us. I'm very happy we're working together. Thank you!"
"Having collaborated with KDCI.co for our creative needs, I can confidently attest to their unparalleled expertise and dedication. Their team consistently delivered innovative solutions that not only met, but often exceeded our expectations. Their professionalism and attention to detail are commendable."
Case studies
Three engagements, in outline
Full write-ups include scope, team shape, timeline and the numbers the client agreed to publish. Sector-matched studies are available under NDA.
Accesso-Alterra Gets New Business Opportunities With Offshore Development Team
- AI Builders
Tech Solutions Company Offshores Development Team
How did Kole Imports produce great packaging design with limited resources and lower costs?
- CX Support
Wholesaler Offshores Sales & Logistics Team
How Tenerity Supports 7250 Merchants Across 11 Markets Monthly By Building A Team with KDCI
- CX Support
- Graphic Design
- Digital Marketing
Loyalty Services Company Offshores Digital Marketing Team
Measurement
How we measure success
Social proof ages badly. What keeps an engagement honest is a number agreed in week one and reported every month after that, including the months it goes the wrong way.
- One outcome metric per teamAgreed during scoping — throughput, resolution time, quality score, cycle time. Not a dashboard of forty charts nobody reads.
- Monthly written reportingOutput, utilisation and quality in a document, plus what changed and what we are doing about it.
- Quarterly team-shape reviewWhether the roles still match the work, and whether the team should grow, shrink or change composition.
- A named escalation pathYour KDCI team lead, their manager, and a leadership contact. Written down at kickoff, not discovered during a problem.
FAQ
Questions about proof
Buyers are right to be sceptical of a logo wall. These are the checks we expect you to run.
Yes. KDCI provides client references on request, matched as closely as possible to your sector and engagement type. References are arranged after a scoping call, once we know which comparison would actually be useful to you.
KDCI works most often with e-commerce and retail, consumer brands, insurance and financial services, logistics, and B2B software. The common factor is a repeatable operational or creative workload that benefits from a dedicated team rather than ad-hoc contracting.
Usually. We maintain written case studies across design, customer experience, back office and AI engagements, and can share the ones closest to your sector under NDA where the client has not approved public use. Ask on your discovery call.
Yes. KDCI signs mutual NDAs as standard before detailed scoping, and every KDCI employee is bound by confidentiality terms in their employment contract. Client names, logos and results are only published with written permission.
Ask for a reference in your sector
Tell us the roles and the outcome you need. We will come back with a shortlist, a timeline, a price, and a client you can actually call.
Logos represent brands served through KDCI engagements. References and sector-matched case studies are available on request.